How do you structure your fees?

We were among the first Queensland law firms to offer ‘No Win, No Fee’ services. Put simply, you pay nothing until we win your settlement through negotiation with the ‘at fault’ party or, as in most cases, their insurer. Learn more about our fees here.

What experience do you have with cases like mine?

To answer this question, we’ll need to learn more about your case or claim. Simply request your free consultation with us, tell us more about your case, and we can tell you about similar cases and the outcomes we achieved. Your consultation is “zero obligation” which means you don’t have to choose us as your lawyer.

Can you provide references from other clients?

Yes, of course. Simply request your free consultation with us, tell us what you’d like to know and the type of client you’d like to hear from, and we’ll gladly provide a reference from them. Your consultation is “zero obligation” which means you don’t have to choose us as your lawyer. Or, you can take a look at the “happy clients” on our website.

Do I have to pay for an initial consultation?

No! We will never charge you for your initial consultation. In fact, you pay nothing until you win your case. Our fees come directly from your end result, which means you don’t have to pay anything out of pocket.

Have you had an accident in a public place?

Let us check your eligibility to make a claim.

No win no fee
No uplift fee
Time limits apply

Enquire Now

“We are sincerely sorry you have suffered an injury.
Over the past 60 years we’ve helped thousands of people navigate the complexities of public liability claims and receive the payouts they deserve – quickly and easily. We’re here to help you in this difficult time too.”

Kathryn MacDonell, CEO

The questions, concerns, and fears you might have about your Public Liability Compensation Claim
How we can help you get a maximum payout in minimum time
How we can help, and what your payout amount depends on
Why 40,000+ people have chosen Trilby Misso since 1956
Our easy five-step process
More questions you might have
How to get our best advice regarding your potential accident claim
Links to further reading

Which Of These Common Questions,
Concerns, And Fears Do You Have About
Making A Public Liability Compensation Claim?

Lingering pain, slow rehabilitation, and financial uncertainties are just some of the challenges you may face as the victim of a public accident.

Like many people who have suffered a fall, animal attack, food poisoning, or other public incident, are you:

Uncertain if your accident is eligible for a claim

…and want to chat about it with someone who knows public liability compensation law, regardless of how big or small your accident was

Worried because you’ve never taken legal action before

…and want an honest opinion and advice to help you know what to do, how long it will take, and what you should expect

Feeling uneasy about suing someone

…and want a calm and caring professional to walk you through it with confidence (and without judgement)

Unsure which compensation laws relate to your case

…and want to know your rights so you can maximise any potential payout

Nervous about talking with a lawyer who might not understand your concerns

…and want to speak with someone who understands your situation, has special experience with your exact type of claim, and will handle everything including dealing with insurance companies

Stressed about mounting bills

…and need a lawyer who can help you survive (financially) while you recover (physically and emotionally) and pursue your claim

Exhausted but also feel afraid for your future

…and want expert help to get the payout you need to live the life you deserve

Lots of people who have suffered a public incident have the same concerns. That’s why we created a Free ‘Quick Chat’ Consultation to answer your questions, explain your options, and help you through this difficult time.

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How We Help Queenslanders Like You Get Maximum Payout In Minimum Time

Since 1956 we have helped tens of thousands of people navigate public incident injury claims.

Unlike other lawyers with complicated fee structures (that often include upfront or expensive uplift fees that can increase your costs by 25%), our genuine no-win-no-pay fees are fair, and totally transparent so you know exactly what to expect and won’t pay a cent unless you win.

While many lawyers prioritise cases based on fee potential (forcing you to wait for your money), we treat every case as urgent and help you get the best outcome (including compensation for future economic loss) as fast as possible, so you can focus on recovering and enjoying your best future.

We’ll even come to you (or meet over Zoom) and explain everything in plain English so you always know exactly what’s happening with your claim.

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Tell us what happened,

we’ll tell you what to expect.

Public Liability insurance exists to help the injured person cover costs associated with their injuries; compensate for pain and suffering; and make up for any associated financial hardship.

Examples of injuries are:

A slip, trip, or fall: You’ve fallen over and hurt yourself because of a wet floor, poor lighting, or an uneven surface in a public area.
Dog bite or animal attack: You’ve been bitten by an animal, or attacked in some way, in a public area.
Sport and recreation injuries: You’ve hurt yourself in a public park, sports facility, during an organised event, or similar.
Or any other injury that occurred in a public place

Your payout amount depends on:

Your injuries or impairments
Your age and employment history
Your lost wages – past and future
Your expenses associated with medical treatment
Your need for ongoing care or rehabilitation

Determine your ability to claim –
we can do it by phone, in our oﬃce, or we can come to you.

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How were you injured?

You may be eligible to claim if one or more of the below applies to you:

I’ve got a head injury
My vision is impaired
I hurt my arm or leg
I hurt a joint
I hurt my back
I hurt my neck
I lost a limb or body part
I have a recurring injury / pain
I have body pains
I’ve been burnt
I have a mental illness

Important, don’t delay your compensation claim.

Strict time limits apply.

Generally, you have up to nine months to lodge – but the sooner your claim application is accepted, the sooner you can access compensation.

Why 40,000+ People Have Chosen
Trilby Misso Since 1956

Public incident claims can be complicated. And one mistake (like failing to consider future economic losses) can leave you tens or even hundreds of thousands of dollars worse off.

That’s why it’s so important to choose the right lawyer. Here’s some of the reasons why thousands of Queenslanders are glad they chose Trilby Misso to help them with their public incident claim:

Trusted for decades

We’ve been trusted by tens of thousands of people for more than six decades.

Convenient

We’ll meet you anywhere: phone, our oﬃce, a cafe, or your home.

No win, no fee

No win, no fee. And there’s no uplift fee.

Speed

We promise a two hour response time during business hours.

Expertise

We live and breathe
compensation matters.

Trilby Misso was Queensland’s ﬁrst law ﬁrm to focus 100% on compensation law. We know it inside out, which is why we’re able to achieve an outcome faster than average. We’ve always aimed to make life better for our clients by doing all we can to help, providing a dedicated and compassionate team in your corner.

Here’s how we’re different from
every other law ﬁrm
you may be considering

		Other Lawyers
60+ Years Of Experience	Yes	No
No Win No Fee	Yes	Yes
Uplift Fee	Never	Yes
Speed of settlement	Faster than average	Depends
Meeting Flexibility	We’ll meet you anywhere: phone, our oﬃce, a cafe, or your home.	Limited to phone or oﬃce
Two-hour response time during business hours	Yes	No

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Here’s how our ‘no win no fee’ process works:

We chat

It’s a free consultation.
We meet

A free detailed discussion.
We plan

You say ‘go’ – we build your case.
We lodge

We present
your case.
We conclude

We reach a settlement.

You pay nothing until you win

We’ll also provide certainty and clarity, with a fee structure that has no ‘uplift’ fee, ever. You’ll pay nothing ‘til your claim is won.

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Maybe you have these questions

How do you charge for public incident claims?

Here at Trilby Misso, we operate on a ‘no win, no fee’ basis, which means we’ll only charge fees if your claim is successful. And, unlike some other lawyers, we won’t charge an “uplift” fee, either. An uplift fee can be a significant charge of up to 25% of the fees. Learn more about our fees here.

Can I manage my public incident claim by myself?

While it is possible to manage your claim independently, doing so may not yield the best outcome. We have the expertise to negotiate with employers and insurance companies effectively, potentially securing a higher compensation amount than you could on your own. We are also well versed in important time limits and can make sure your rights are protected.

Does hiring a lawyer for my public incident claim mean going to court?

Most public injury claims are settled outside of court through direct negotiations. Approximately 98% of claims settle without the need of a trial in court. However, if a fair settlement cannot be achieved, a Trilby Misso lawyer is prepared to represent you in court to ensure you receive the compensation you deserve.

What if my injury seems minor? Is it still worth getting a lawyer?

Even minor injuries can have unforeseen complications and costs. A Trilby Misso lawyer can help assess the full impact of your injury, including future medical expenses or lost earning capacity, ensuring you receive adequate compensation.

How do I choose the right lawyer for my injury claim?

Choose a lawyer with specific experience in injury claims and a proven track record of securing compensation for their clients. It’s important to select someone who communicates clearly and whom you trust, as they will be your advocate in this process.

How long will my claim take?

With every claim having different factors to consider it’s difficult to assess how long your claim will take to process. We can provide you with a better estimate of how long your claim will take in our assessment meeting.

What kind of compensation am I entitled to?

When working with your personal injury lawyer in establishing your claim, we will look at your injuries, your age, future expenses (such as surgery), your loss of income (now and in the future), medical bills and out of pocket expenses, and any care you may need.

Our Best Advice Regarding Your
Public Liability Claim

Investigating public incident compensation options can be confusing and time consuming. That’s why we created a Free ‘Quick Chat’ Consultation. It’s the quickest and easiest way to get the answers and information you need to avoid expensive mistakes and get maximum payout in minimum time including:

Your Questions Answered:
Not exactly sure what you should do, how long it will take, and what you should expect? We’ll answer your questions openly and honestly. And give you an easy Claim Checklist to help you get the best outcome.
Surprises And Pitfalls:
Making a public incident claim can be complicated. And little mistakes can quickly compound into a failed claim (or a smaller payout than you deserve). We’ll help you understand the process so you can avoid mistakes and enjoy a faster, bigger payout.
Case Study Comparison:
Curious about the payouts other people have received? We’ll show you case studies of similar claims so you can get a better understanding of what’s involved and what you may be entitled to.
Costs And Timelines:
While other lawyers lure people with unrealistically short timelines and low advertised prices (that often increase by 25% through uplift fees), we will give you and honest outline of what it will cost and how long it will take to process your claim, so you can plan with certainty.
Lawyer Comparison Criteria:
Comparing lawyers can be challenging. Most appear to be similar in qualifications, experience, and pricing. Yet the truth is very different. Our list of Compensation Comparison Criteria (above) will help you choose the right team for your public incident claim.
Options and Alternatives:
You’ll explore ways Trilby Misso can help you navigate your public incident claim, so you get a bigger payout, faster.

Rest assured, your Free ‘Quick Chat’ Consultation is completely confidential, 100% free, and totally without obligation (or pressure). An experienced public incident case manager (not a commission salesperson/junior assistant) will answer your questions and share our six decades of experience with public liability claims.

Call 07 3910 5470 or ﬁll out this form, and we’ll get back to you within 2 hours (during business hours). We look forward to meeting you.