Frequently asked questions.

Symptoms after a car accident can appear immediately, but some injuries may not become noticeable until hours, days or even weeks later. Delayed pain, stiffness, headaches, anxiety or mobility problems should not be ignored. If your symptoms started after a crash, you may need medical treatment and may be able to pursue a motor vehicle injury claim depending on the circumstances. Why Do Symptoms Sometimes Appear Later? After a motor vehicle accident, adrenaline, shock and stress can make injuries harder to notice straight away. Delayed symptoms...

Yes, psychological injuries after a car accident may form part of a motor vehicle injury claim if they are connected to the crash and supported by medical evidence. Anxiety, trauma symptoms, sleep problems, driving fear and post-traumatic stress symptoms can affect drivers, passengers, pedestrians, motorcycle riders and others involved in a serious crash. If you have been injured physically or psychologically, you may be able to pursue a motor vehicle injury claim. What Psychological Injuries Can Happen After a Car Accident? Not every injury af...

Yes, you may still be able to claim compensation if the driver who hit you was uninsured, unregistered or could not be identified. In Queensland, some injured road users may be able to make a claim through the Nominal Defendant when there is no standard CTP insurer available. If you were injured in a crash, the first step is understanding whether you may have a motor vehicle injury claim and whether your situation involves a driver, passenger, pedestrian, motorcycle or truck accident claim. What Happens If the At-Fault Driver Was Uninsured? In ...

Yes. Pedestrians injured by a motor vehicle in Queensland may be entitled to pursue compensation through the compulsory third party (CTP) insurance scheme. Whether the collision occurred at a crossing, intersection, car park or roadside, injured pedestrians may have legal rights depending on the circumstances of the accident. If you were struck by a vehicle, information about the claims process can be found on our Motor Vehicle Injury Claims page and our guide for people who were pedestrians in a car accident. What Should I Do After Being Hit b...

Yes. Passengers injured in a car accident may be entitled to pursue a compensation claim even when the driver is a friend, family member, partner or colleague. In Queensland, compensation claims following a motor vehicle accident are generally made against the relevant CTP insurer rather than directly against the individual driver. If you were injured as a passenger, you can learn more about your rights through our Motor Vehicle Injury Claims page and our guide for people who were passengers in a car accident. Can Passengers Make a Claim If the...