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    Suffered an Injury at Your Workplace? Follow these Steps to Make a WorkCover Claim

    February 6, 2024

    If you’ve experienced an injury while on the job, you may be eligible to file a WorkCover claim. WorkCover is a form of insurance designed to provide compensation to workers who have been injured or fallen ill due to their work-related activities. In this article, we will guide you through the process of making a WorkCover claim. It’s crucial to understand that the eligibility criteria for a WorkCover claim may vary based on the nature and circumstances of the injury.

    Additionally, it’s recommended to report the incident to your employer as soon as possible and seek medical attention promptly, as these steps play a crucial role in the success of your WorkCover claim. Familiarizing yourself with the documentation requirements and cooperating with your employer and the insurance provider will help facilitate smoother and more efficient claims

    Step 1: Seek Medical Attention

    Your first and foremost priority after sustaining a workplace injury is to seek immediate medical attention. Prioritize your health and well-being by obtaining the necessary medical treatment as quickly as possible. In cases of severe injuries, consider calling an ambulance or heading to the emergency department promptly.

    Step 2: Notify Your Employer

    The subsequent step involves informing your employer about the injury. It is essential to do this promptly after the incident. You can convey this information verbally or in writing, but opting for written notification is recommended for record-keeping purposes. Provide comprehensive details regarding the nature of the injury, how it transpired, and when it occurred.

    Step 3: Lodge a WorkCover Claim

    After notifying your employer, proceed to lodge a WorkCover claim with the appropriate authorities. This can be done through online channels, over the phone, or via mail. The claim will require information about your injury, your employer, and your employment history. Supporting medical evidence, such as a medical certificate or a report from your treating doctor, must accompany the claim.

    Step 4: Attend Medical Appointments

    Upon acceptance of your claim, you may be obligated to attend medical appointments with a WorkCover medical advisor. These appointments play a crucial role in determining the extent of your injuries and the level of compensation you are entitled to. Attend these appointments diligently, as failing to do so could have repercussions on your claim.

    Step 5: Receive Compensation

    Once your claim is approved, you will start receiving compensation for your injury. This compensation may cover medical expenses, lost wages, and rehabilitation costs. The specific amount you receive hinges on the severity of your injury and your circumstances.

    In conclusion, if you find yourself injured at work, it is imperative to follow the necessary steps to initiate a WorkCover claim. Prioritize seeking medical attention, promptly notify your employer, submit a WorkCover claim, attend required medical appointments, and finally, receive the compensation you are entitled to. For additional assistance, you can reach out to WorkCover Queensland or consult with Trilby Misso Lawyers for guidance on making a claim or understanding your legal options.

    If you’d like to learn more, see this article about workers’ compensation.

    Kathryn MacDonell

    Chief Executive Officer

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    Your next step is a small one, but don’t delay

    Your next step is a small one. All you need to do is give us a call on 1300 730 845 or complete this form here to arrange a quick chat.

    During this initial conversation, we will:

    • Have a chat about the circumstances and nature of your injury.
    • Give you an approximate indication of your eligibility to make a WorkCover claim, or a claim for compensation through other means.
    • Explain, in simple terms, how our process works. We will answer any questions you have about fees, the legal process, and anything else you’re unsure about relating to your injury.

    We understand that taking legal action can be stressful, and we’ll do all we can to ease your concerns.

    The chat can take place at our place, your place, or by phone. There is no cost, no pressure, and no obligation.

    Call 1300 730 845 or fill out this form, and we’ll get back to you within 2 hours (during business hours). We look forward to meeting you.

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