Frequently asked questions.

Yes. Workers who develop a repetitive strain injury because of their job duties may be entitled to make a WorkCover claim. Repetitive strain injuries often develop gradually and are common in office, manufacturing, healthcare, warehouse and trade environments. Some workers may also have rights through a workplace injury claim depending on the circumstances. What Is a Repetitive Strain Injury? A repetitive strain injury (RSI) is generally caused by repeated movements, overuse or prolonged physical stress on muscles, tendons and joints. Common ex...

Yes. If you suffer a back injury because of your work duties or workplace environment, you may be entitled to make a WorkCover claim. Back injuries are one of the most common workplace injuries in Queensland and can occur across a wide range of industries. Depending on the circumstances, some workers may also have rights through a workplace injury claim. What Causes Workplace Back Injuries? Back injuries can occur in many different ways, including: Heavy lifting Repetitive manual handling Slips and falls Repetitive bending or twisting Vehicle a...

You may still have options if your workplace injury gets worse after you return to work or after your initial treatment. Many workplace injuries develop gradually or become more severe over time. If you’ve suffered a work-related injury, you may be entitled to make a WorkCover claim and, in some circumstances, pursue a workplace injury claim. Is It Common for Workplace Injuries to Worsen? Yes. Not all workplace injuries heal as expected. Some injuries may appear minor initially but become more serious weeks, months or even years later. Th...

Yes. In Queensland, injured workers can generally choose their own treating doctor when making a WorkCover claim. Your doctor plays an important role in diagnosing your injury, managing treatment and issuing medical certificates. Workers with more serious injuries may also have rights through a workplace injury claim. Do I Have to See a Doctor Chosen by My Employer? Generally, no. Many workers prefer to see their regular GP because they are already familiar with their medical history and ongoing health needs. Your treating doctor will often be ...

Casual Employees Claiming WorkCover Yes. Casual employees in Queensland can generally make a WorkCover claim if they suffer a work-related injury or illness. Casual workers often have the same workers’ compensation rights as full-time and part-time employees. Depending on the circumstances, injured workers may also be entitled to pursue a workplace injury claim. Are Casual Workers Covered by WorkCover? Yes. Many workers assume they cannot claim workers’ compensation because they do not receive annual leave or sick leave. However, el...