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    What Is Trilby Misso’s Approach To Client Communication And Updates?

    June 28, 2024

    What is Trilby Misso‘s approach to client communication and updates?

    At Trilby Misso we understand you will be working with your no win no fee injury lawyer on a matter incredibly important to you, it is crucial you have a clear line of communication and feel free to ask questions. We pride ourselves on having helped tens of thousands of people navigate injury claims and know how important it is that we communicate in plain English so you always know exactly what’s happening with your claim.

    We understand our clients have different preferences when it comes to communicating, that’s why we are flexible and offer many ways to meet with you, whether that is in person at your home, or a cafe, our office or even over Zoom, we will work to do what suits you best.

    We also treat every case as urgent, unlike other lawyers who prioritise cases based on fee potential. This means you won’t go months with no update and be left wondering what is happening. You and your matter will be given the priority it deserves.

    Meet the Team at Trilby Misso Lawyers

    To meet and learn more about our team’s approach to client communication and updates, please visit our Meet the Team page for additional information.

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    Trilby Misso Lawyers




    Kathryn MacDonell

    Chief Executive Officer

    Kathryn is Trilby Misso’s Chief Executive Officer.

    Meet Kathryn

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    Your next step is a small one, but don’t delay

    Your next step is a small one. All you need to do is give us a call on 07 3910 5470 or complete this form here to arrange a quick chat.

    During this initial conversation, we will:

    • Have a chat about the circumstances and nature of your injury.
    • Give you an approximate indication of your eligibility to make a WorkCover claim, or a claim for compensation through other means.
    • Explain, in simple terms, how our process works. We will answer any questions you have about fees, the legal process, and anything else you’re unsure about relating to your injury.

    We understand that taking legal action can be stressful, and we’ll do all we can to ease your concerns.

    The chat can take place at our place, your place, or by phone. There is no cost, no pressure, and no obligation.

    Call 07 3910 5470 or fill out this form, and we’ll get back to you within 2 hours (during business hours). We look forward to meeting you.

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