Kathryn MacDonell
Chief Executive Officer
Kathryn is Trilby Misso’s Chief Executive Officer.
Meet KathrynBy Travis Chambers, Senior Associate
Last reviewed: August 2026
Queensland’s CTP scheme is fault-based and may apply where another driver caused or partly caused an injury. Claims can involve cars, motorcycles, trucks, bicycles and pedestrians. Strict notice and court time limits apply.
A road accident claim in Queensland is generally a claim for compensation for personal injury arising from a motor vehicle accident. Most Queensland road accident claims involving personal injury are dealt with through the state’s Compulsory Third Party insurance scheme under the Motor Accident Insurance Act 1994.
Queensland operates a fault-based CTP scheme. This means a person generally needs to establish that another driver was wholly or partly responsible for the accident before compensation is available through CTP insurance.
CTP insurance is compulsory for registered motor vehicles in Queensland. The scheme is regulated by the Motor Accident Insurance Commission, commonly known as MAIC, while licensed CTP insurers manage individual claims.
A CTP claim is different from a property damage claim.
| Type of claim | What it relates to | Usually dealt with through |
|---|---|---|
| CTP personal injury claim | Physical or psychological injury resulting from a motor vehicle accident | CTP insurer |
| Vehicle damage claim | Damage to a car, motorcycle or other vehicle | Comprehensive or third party property insurer, or the responsible party |
| Other property damage | Damage to personal property | General insurance or a civil property damage claim |
CTP insurance does not pay for damage to a vehicle or other property. Its purpose is to respond to personal injury liabilities arising from motor vehicle accidents.
For broader information about this area, see motor vehicle injury claims in Queensland and CTP lawyers and CTP claims.
MAIC’s 2025-26 CTP scheme data provides an overview of how Queensland motor accident claims are occurring across the state.
| Queensland CTP statistic | Latest reported information |
| Change in new claims | New claims increased by 4% in 2025-26 compared with the previous year |
| Claimant role | 71.6% of claims were made by drivers |
| Crash movement | 50.5% of accidents occurred while vehicles were travelling in the same direction |
| Nominal Defendant matters | 247 managed claims involved unidentified vehicles and 99 involved uninsured vehicles in 2025-26 |
| Common crash period | The majority of reported crashes occurred between 3 pm and 6 pm on weekdays |
| Regional comparison | More CTP claims arose from metropolitan areas, although regional crashes generally resulted in more severe injuries |
Source: Motor Accident Insurance Commission, Annual CTP Scheme Insights 2025-26. Road and traffic information is also published by the Queensland Department of Transport and Main Roads.
Queensland’s CTP scheme can apply to many types of motor vehicle accidents where another driver was wholly or partly at fault.
| Car | Motorcycle | Truck | Bicycle | Pedestrian |
| Car accident compensation | Motorcycle accidents | Truck accidents | Bicycle accidents | Pedestrian accidents |
A claim may arise where a driver is injured because another driver caused or partly caused a collision. Passengers may also have rights under the CTP scheme, including where the driver of the vehicle in which they were travelling was at fault.
Motorcycle riders and pillion passengers may be covered by the CTP scheme where another person was wholly or partly responsible. More information is available on the motorcycle accident lawyer information page.
CTP claims can also arise from collisions involving trucks, prime movers and other heavy vehicles. The same general CTP principles apply, although the factual and evidentiary issues may be different. See the Queensland truck accident information page.
A cyclist may be able to make a CTP claim if they are injured in an accident caused wholly or partly by the driver of a motor vehicle.
Pedestrians who are struck by a motor vehicle may be able to make a CTP claim where the driver was wholly or partly at fault.
Passengers, pedestrians and other road users may have CTP rights following an accident involving a bus or another insured motor vehicle, depending on how the incident occurred and who was responsible.
Vehicles used for booked hire services, including platforms such as Uber and DiDi, operate within Queensland’s motor vehicle insurance framework. Depending on the circumstances, a driver, passenger, pedestrian or other road user may have a CTP claim.
Boat and jet-ski incidents are different. They are not ordinarily road CTP claims and may involve maritime law, public liability principles or other insurance arrangements. The applicable process depends on the circumstances of the incident.
A Queensland CTP claim may be available to a person injured in a motor vehicle accident caused wholly or partly by another driver.
This can include:
Being partly responsible does not automatically prevent a claim. Compensation may instead be reduced to reflect contributory negligence.
A person who was totally at fault, or who was injured in an accident where no other person was at fault, will generally not have a CTP damages claim. However, the no-fault National Injury Insurance Scheme Queensland may provide necessary and reasonable treatment, care and support for people who sustain certain eligible serious personal injuries in motor vehicle accidents on Queensland roads.
The CTP process is governed primarily by the Motor Accident Insurance Act 1994.
A person proposing to make a CTP claim must ensure appropriate notice of the accident has been given to police. Separate road rules also impose reporting requirements on drivers in accidents involving injury or death.
Information about road accident reporting is available through the Queensland Police Service.
Medical records can establish the nature of an injury, when symptoms arose, treatment received and whether treatment is connected with the accident.
The claim is generally lodged with the CTP insurer of the vehicle that may have caused the accident.
MAIC provides a service for identifying a Queensland vehicle’s CTP insurer. If the relevant vehicle is unidentified or uninsured, the Nominal Defendant may become involved.
A Notice of Accident Claim Form, commonly called a NOACF, formally notifies the relevant insurer of the claim. This is a critical time-sensitive step.
The form requires information about the accident, injuries and other circumstances. A claim can sometimes be lodged before every piece of supporting evidence is available, although further information may then be required before the claim is compliant.
MAIC states that a person does not have to engage a lawyer to make a CTP claim and may deal directly with the insurer.
A person looking for a lawyer for a road accident may obtain legal advice at any stage. The role of motor vehicle accident lawyers or road accident solicitors can include advising on legal rights, evidence, liability, damages and the statutory claims process.
The Motor Accident Insurance Act establishes procedures intended to occur before court proceedings. Depending on how the claim progresses, this can include exchange of information, assessment of liability, negotiations and a compulsory conference.
This is a Motor Accident Insurance Act process, rather than the general PIPA pre-court process. The Personal Injuries Proceedings Act excludes personal injury matters to which the Motor Accident Insurance Act applies, although PIPA’s restrictions relating to personal injury advertising and touting have broader application.
Many CTP claims resolve without court proceedings. If a matter is not resolved through the statutory process, proceedings may be commenced in the Queensland court with appropriate jurisdiction, subject to applicable limitation periods and procedural requirements.
Queensland CTP claims involve several different time limits. The applicable deadline depends on the circumstances.
| Requirement | General timeframe |
| Standard Notice of Accident Claim Form | Earlier of 9 months after the accident, or first appearance of symptoms if they were not immediately apparent, and 1 month after first consulting a lawyer about the possibility of making a claim |
| Unidentified vehicle | Notice to the Nominal Defendant should generally be given within 3 months after the accident |
| Unidentified vehicle absolute limit | If notice is not given to the Nominal Defendant within 9 months after the accident, the claim against the Nominal Defendant is barred |
| Court proceedings | Generally within 3 years from when the cause of action arose |
| Children | Different rules apply. The ordinary limitation period generally does not start until the child turns 18, meaning court proceedings can generally be commenced up to the person’s 21st birthday |
Late notice does not automatically have the same consequence in every situation. For many late CTP notices, the claimant must provide a reasonable excuse for the delay. The insurer then considers whether the late notice can be accepted.
The 9-month absolute bar is particularly important for claims involving an unidentified vehicle.
The general 3-year court limitation period comes from section 11 of the Limitation of Actions Act 1974. Extensions and exceptions can apply in particular circumstances.
There is no standard amount of compensation for a Queensland road accident claim. The assessment depends on the individual circumstances, including the injuries caused by the accident, evidence of financial loss, treatment requirements, future consequences and any contributory negligence.
Depending on the evidence and legal requirements, recognised heads of damage can include:
General damages are assessed using Queensland’s Injury Scale Value, or ISV, framework. The current rules are contained in the Civil Liability Act 2003 and the Civil Liability Regulation 2025.
Under the current regulation, Schedule 3 contains the prescribed ISV ranges for particular injuries. Schedule 4 deals with matters relevant to assessing psychiatric impairment using the PIRS framework.
The ISV is one part of assessing general damages. It does not determine the entire value of a CTP claim.
MAIC publishes current information about CTP compensation and annual scheme statistics through the Motor Accident Insurance Commission.
Actual compensation depends on individual circumstances and is determined on a case-by-case basis under the relevant Queensland legislation.
Evidence will vary from claim to claim, but records commonly relevant to a Queensland CTP claim include:
| Evidence type | Why it may be relevant |
| Police accident information | Records when and where the accident occurred and information provided to police |
| Medical records | Document symptoms, diagnosis, treatment and the progression of an injury |
| Hospital and specialist records | Provide more detailed medical evidence where specialist treatment is required |
| Photographs | May record the scene, vehicle positions, property damage or other relevant physical evidence |
| CCTV or dash cam footage | May assist when how the accident occurred is disputed |
| Witness details and statements | Can provide independent evidence about the accident |
| Payslips and employment records | May establish past income and periods away from work |
| Tax returns and business records | Can be relevant where income loss is disputed or a claimant is self-employed |
| Treatment receipts and invoices | May establish expenses associated with treatment or rehabilitation |
| Records of day-to-day effects | Can assist in documenting changes in function, activities and symptoms over time |
The usefulness of any particular document depends on the issues in dispute. Evidence should be accurate and contemporaneous wherever possible.
Legal costs depend on the firm’s written costs agreement and the work required.
Trilby Misso provides personal injury legal services on a no win no fee basis, subject to the terms of the applicable written costs agreement. The agreement sets out the conditions under which professional fees become payable and how disbursements are dealt with.
Disbursements can include expenses such as medical reports, barrister fees, expert reports and court filing fees. Their treatment should be explained in the written costs agreement.
Queensland’s Legal Profession Act 2007 also regulates conditional costs agreements.
Where a conditional costs agreement for a litigious matter includes an uplift fee, Queensland law limits that uplift to no more than 25% of the legal costs otherwise payable, excluding disbursements. An uplift fee is not the same as charging a percentage of compensation.
Queensland law also contains the 50/50 rule for speculative personal injury claims. This limits claim-related costs to no more than 50% of the client’s entitlement after statutory refunds and disbursements are deducted. It is a costs cap, not a rule allowing a lawyer to charge 50% of compensation.
Further general information is available from the Queensland Law Society and Trilby Misso’s no win no fee information.
Yes. A person may still have a Queensland CTP claim where another driver was partly responsible for the accident, even if the injured person also contributed to what happened.
This is known as contributory negligence.
Sections 23 and 24 of the Civil Liability Act 2003 deal with contributory negligence. The court considers what a reasonable person in the injured person’s position would have done and may reduce damages to reflect the injured person’s share of responsibility.
Examples can include:
There is not an automatic 25% reduction simply because a person was not wearing a seatbelt. The effect of seatbelt use depends on the evidence and the circumstances.
Queensland legislation does contain specific rules relating to intoxication. In some circumstances those provisions create presumptions and minimum reductions in damages.
Because contributory negligence is fact-specific, a person’s percentage of responsibility cannot be determined from the type of conduct alone.
Queensland’s Nominal Defendant acts as the insurer of last resort for certain accidents involving unidentified or uninsured vehicles.
This can include hit-and-run incidents where the vehicle that caused the accident cannot be identified.
MAIC states that, where a vehicle is unidentified, a claimant should make a genuine attempt to identify the vehicle before making a claim against the Nominal Defendant.
The timing rules are particularly strict for unidentified vehicles:
Claims involving an identified but uninsured vehicle may also be handled through the Nominal Defendant, although the specific notice requirements should be considered according to the circumstances.
The categories of damages potentially available are assessed under the same broader Queensland CTP and damages framework.
These four questions provide a basic starting point:
If the answer to all four questions is yes, the circumstances may fall within Queensland’s CTP scheme. Eligibility still depends on the individual facts and the requirements of the Motor Accident Insurance Act 1994.
If the accident involved an unidentified vehicle, do not use 9 months as the initial deadline. The usual initial notice period for an unidentified vehicle is 3 months.
Trilby Misso Lawyers has offices across Queensland in:
Brisbane, Gold Coast, Sunshine Coast, Cairns, Townsville, Rockhampton, Mackay, Gympie, Bundaberg, Hervey Bay, Ipswich, Toowoomba, Cleveland and Springfield.
Information about particular Queensland locations and road accident topics is available through:
The planned Gold Coast and Cairns city-specific car accident pages should be linked here once those URLs are live. A link should not be added to a page that currently returns a 404.
Legal services may be provided in person or through other communication arrangements. Current office and contact information is available on the contact and locations page.
In Queensland, the usual professional terms are lawyer and solicitor. Searches such as “road accident attorneys” use US terminology but generally refer to the same type of legal service. Searches for phrases such as “best car accident lawyer”, “motor accident lawyers”, “traffic accident lawyers” or “lawyer for road accident” should be considered alongside objective matters such as relevant legal experience, costs information and the terms of the proposed retainer.
There is no fixed period for resolving a Queensland road accident claim. The timeframe can depend on the severity and stability of the injuries, whether liability is disputed, the evidence required, future treatment or work impacts and how negotiations progress. MAIC reports that many CTP claims resolve without court proceedings.
Not necessarily. Many Queensland CTP claims resolve through the statutory claims process without a court hearing. Some matters involve a compulsory conference before proceedings are started. Court proceedings may become necessary where a claim cannot otherwise be resolved.
Potentially, yes. Living interstate does not by itself prevent a Queensland CTP claim. If the accident occurred in Queensland, the Queensland claims process may apply even where the vehicle that may have been at fault is registered interstate. Interstate registration can affect which insurer or authority manages the claim.
Psychological injuries can form part of a CTP claim where the necessary medical and legal connection with the motor vehicle accident can be established. The timing of the first appearance of symptoms can also be relevant to the Notice of Accident Claim Form deadline. Medical evidence is important when symptoms appear after the accident.
Potentially, yes. A passenger may be able to make a CTP claim where the driver of the vehicle in which they were travelling caused or partly caused the accident. Any contributory negligence on the passenger’s part may also need to be considered.
Potentially. The Nominal Defendant may respond where the vehicle that caused the accident cannot be identified. A genuine attempt should be made to identify the vehicle, and strict notice periods apply. The usual initial notice period for an unidentified vehicle is 3 months, with a 9-month absolute bar.
No. Queensland CTP insurance covers liability for personal injury arising from motor vehicle accidents. It does not cover damage to vehicles or other property. Property damage is dealt with separately through general insurance or other property damage processes.
No. MAIC states that a claimant can deal directly with the CTP insurer and does not have to engage a lawyer. A person may choose to obtain legal advice at any stage, particularly where they want advice about liability, evidence, damages, costs or the statutory process.
Motor Accident Insurance Act 1994 (Qld)
Primary legislation governing Queensland’s CTP insurance and motor vehicle accident claims process.
Queensland Legislation
Civil Liability Act 2003 (Qld)
Relevant to the assessment of damages and contributory negligence.
Queensland Legislation
Civil Liability Regulation 2025 (Qld)
Contains the current Injury Scale Value framework, including the ISV ranges in Schedule 3.
Queensland Legislation
Limitation of Actions Act 1974 (Qld)
Contains the general 3-year limitation period for personal injury actions.
Queensland Legislation
Personal Injuries Proceedings Act 2002 (Qld)
Motor vehicle personal injury claims governed by the Motor Accident Insurance Act are excluded from the general PIPA claims process, but PIPA’s provisions concerning personal injury advertising and touting are of broader application.
Queensland Legislation
Travis Chambers is a Senior Associate at Trilby Misso Lawyers. His published firm profile states that he specialises in compensation law, including matters arising from incidents on the road, at work and in public places, as well as institutional abuse matters.
Travis holds a Bachelor of Business from Southern Cross University, a Bachelor of Laws (Honours) from Southern Cross University and a Graduate Diploma of Legal Practice from Bond University.
Last reviewed: August 2026
Disclaimer: This page provides general information about Queensland motor vehicle and CTP claims. It is not legal advice and does not take account of individual circumstances. Actual compensation depends on individual circumstances and is determined on a case-by-case basis under the relevant Queensland legislation.
Kathryn is Trilby Misso’s Chief Executive Officer.
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