How do you structure your fees?

We were among the first Queensland law firms to offer ‘No Win, No Fee’ services. Put simply, you pay nothing until we win your settlement through negotiation with the ‘at fault’ party or, as in most cases, their insurer. Learn more about our fees here.

What experience do you have with cases like mine?

To answer this question, we’ll need to learn more about your case or claim. Simply request your free consultation with us, tell us more about your case, and we can tell you about similar cases and the outcomes we achieved. Your consultation is “zero obligation” which means you don’t have to choose us as your lawyer.

Can you provide references from other clients?

Yes, of course. Simply request your free consultation with us, tell us what you’d like to know and the type of client you’d like to hear from, and we’ll gladly provide a reference from them. Your consultation is “zero obligation” which means you don’t have to choose us as your lawyer. Or, you can take a look at the “happy clients” on our website.

Do I have to pay for an initial consultation?

No! We will never charge you for your initial consultation. In fact, you pay nothing until you win your case. Our fees come directly from your end result, which means you don’t have to pay anything out of pocket.

Step 1 of 7

Have you been in an accident in Queensland?*
- Yes
- No

Did you obtain an injury in this accident?*
- Yes
- No
This can be a minor injury, a major injury, or a psychological injury.

Did this injury and accident cause you to lose money?*
- Yes
- No
Examples including time off work, medical expenses, rehabilitation and other associated costs.

Did this accident occur within the last 3 years from today's date?*
- Yes
- No

Can you please tell us your first name?*

If you’d like to provide us with your contact details, please do so we can chat about your rights.*
Your Email Address*
Postcode*

Thank you. Based on your answer to this question we are unsure if you are likely to have a claim. We recommend calling our team to talk through your individual circumstances, as strict time limits apply to personal injury accidents in Queensland. If we can't help you, we will suggest someone who can. Call us on 07 3910 5470 or chat to us online.

What Is Trilby Misso’s Approach To Client Communication And Updates?

June 28, 2024

Resources and support

What is Trilby Misso‘s approach to client communication and updates?

At Trilby Misso we understand you will be working with your no win no fee injury lawyer on a matter incredibly important to you, it is crucial you have a clear line of communication and feel free to ask questions. We pride ourselves on having helped tens of thousands of people navigate injury claims and know how important it is that we communicate in plain English so you always know exactly what’s happening with your claim.

We understand our clients have different preferences when it comes to communicating, that’s why we are flexible and offer many ways to meet with you, whether that is in person at your home, or a cafe, our office or even over Zoom, we will work to do what suits you best.

We also treat every case as urgent, unlike other lawyers who prioritise cases based on fee potential. This means you won’t go months with no update and be left wondering what is happening. You and your matter will be given the priority it deserves.

Meet the Team at Trilby Misso Lawyers

To meet and learn more about our team’s approach to client communication and updates, please visit our Meet the Team page for additional information.

Connect with us!

Find Trilby Misso Lawyers on Facebook, Instagram, LinkedIn, and YouTube.

Trilby Misso Lawyers

Kathryn MacDonell

Chief Executive Officer

Kathryn is Trilby Misso’s Chief Executive Officer.

Meet Kathryn

Your next step is a small one, but don’t delay

Your next step is a small one. All you need to do is give us a call on 07 3910 5470 or complete this form here to arrange a quick chat.

During this initial conversation, we will:

Have a chat about the circumstances and nature of your injury.
Give you an approximate indication of your eligibility to make a WorkCover claim, or a claim for compensation through other means.
Explain, in simple terms, how our process works. We will answer any questions you have about fees, the legal process, and anything else you’re unsure about relating to your injury.

We understand that taking legal action can be stressful, and we’ll do all we can to ease your concerns.

The chat can take place at our place, your place, or by phone. There is no cost, no pressure, and no obligation.

Call 07 3910 5470 or ﬁll out this form, and we’ll get back to you within 2 hours (during business hours). We look forward to meeting you.

enquire now

What Is Trilby Misso’s Approach To Client Communication And Updates?