Free Personal Injury Lawyer Consultation Queensland

By Gillian McKnight, Senior Associate
Last reviewed: August 2026

Trilby Misso Lawyers provides a free initial consultation for personal injury enquiries in Queensland. The discussion can cover the circumstances involved, relevant legal processes, applicable time limits and no win no fee arrangements. Consultations may be arranged by phone or at a Queensland office, subject to availability.

What Is a Free Personal Injury Consultation?

A free personal injury consultation is an initial discussion with a lawyer about the circumstances that have led you to seek legal information.

The purpose of the consultation is to obtain the information needed to understand which area of law may be relevant, whether particular legal processes or time limits may apply and what further information might be required.

It is also an opportunity for you to ask questions about the lawyer, the legal process and the conditions under which the firm is prepared to provide legal services.

Queensland has specific restrictions concerning the advertising of personal injury services. A law firm’s own website may provide information about the operation of personal injury law, people’s legal rights and the conditions under which the firm provides personal injury services. citeturn185312search0turn185312search6

What Happens in a Free Consultation with a Trilby Misso Personal Injury Lawyer?

Every situation is different, so the discussion will depend on what has happened and the type of legal issue involved.

What will the lawyer ask you?

A lawyer may ask about:

• when and where the incident occurred
• who was involved
• what happened before, during and after the incident
• any medical treatment you have received
• whether you have been unable to work or your work has changed
• any contact you have had with an insurer, employer or other organisation
• documents or correspondence you have received
• relevant dates and deadlines.

This information helps identify the laws and processes that may need to be considered. It does not mean that a particular legal right or outcome automatically exists.

What can you ask the lawyer?

You can use the initial consultation to ask questions about matters such as:

• which Queensland legislation may apply
• the difference between different legal pathways
• applicable time limits
• what documents may be useful
• how the matter would be managed
• who would work on the matter
• how you would receive updates
• the firm’s no win no fee arrangements and written costs agreement.

You may also want to ask about the lawyer’s qualifications and experience. Queensland solicitors who engage in legal practice must hold an appropriate practising certificate. citeturn443607search12

How long does a personal injury consultation take?

There is no standard length that applies to every consultation.

A straightforward initial discussion may require less time than a matter involving several incidents, extensive medical treatment, multiple insurers or complicated factual circumstances.

When arranging an appointment, you can ask how much time has been allocated and whether the lawyer would like particular documents beforehand.

Who Can Get a Free Personal Injury Consultation?

Trilby Misso provides an initial free consultation for enquiries relating to the areas of law in which the firm practises. Whether the firm can act in a particular matter depends on the individual circumstances, applicable law, time limits and other professional requirements.

Different legal processes apply to different types of matters.

Motor vehicle matters

Queensland motor vehicle matters can involve the compulsory third party insurance scheme and specific notification and claim procedures.

Read more about CTP lawyers and Queensland motor vehicle matters.

Workplace and workers compensation matters

Queensland workplace matters may involve statutory workers compensation, common law damages or other issues depending on what has occurred.

For general information, see Workplace Injury Claims.

If your enquiry specifically concerns WorkCover Queensland, an insurer decision, a Notice of Assessment or another workers compensation issue, see our WorkCover and workers compensation consultation guide.

Public liability matters

Incidents occurring in public or private places can involve questions about negligence, duty of care and the Personal Injuries Proceedings Act 2002 (Qld).

See our information about Away From Home and public liability matters.

TPD matters

Total and permanent disability insurance is different from a negligence claim. Eligibility generally depends on the terms of the relevant insurance policy and the person’s circumstances.

See Total and Permanent Disability Claims.

Institutional abuse matters

Different legal and redress pathways can apply to institutional abuse matters depending on the circumstances.

See Institutional Abuse Claims.

Where Can I Have a Personal Injury Consultation in Queensland?

Trilby Misso Lawyers has 14 locations across Queensland. In-person appointment availability may vary, so appointment arrangements should be confirmed beforehand.

Brisbane CBD
Suite 400, Level 4, 288 Edward Street, Brisbane City QLD 4000
(07) 3910 5470
Monday to Friday, 8.30 am to 5.00 pm

Springfield
Suite 1.38, Level 1, Orion Springfield Centre, 1 Main Street, Springfield QLD 4300
(07) 3910 5470
Monday to Friday, 8.30 am to 5.00 pm

Gold Coast
Suite 188, Level 9, Wyndham Building, 1 Corporate Court, Bundall QLD 4217
(07) 5621 2900
Monday to Friday, 8.30 am to 5.00 pm

Sunshine Coast
M3-27, The Wharf Mooloolaba, 123 Parkyn Parade, Mooloolaba QLD 4557
(07) 5238 0600
Monday to Friday, 8.30 am to 5.00 pm

Bundaberg
20B Quay Street, Bundaberg QLD 4670
(07) 4139 0100
Monday to Friday, 8.30 am to 5.00 pm

Cairns
14 Spence Street, Cairns QLD 4870
(07) 4285 3489
Monday to Friday, 8.30 am to 5.00 pm

Cleveland
Suite 9, Level 1, 23 Middle Street, Cleveland QLD 4163
(07) 2802 3880
Monday to Friday, 8.30 am to 5.00 pm

Gympie
232 Mary Street, Gympie QLD 4570
(07) 5209 6200
Monday to Friday, 8.30 am to 5.00 pm

Hervey Bay
Unit 3, Lakeside Office Park, 6-8 Liuzzi Street, Pialba QLD 4655
(07) 4334 0274
Monday to Friday, 8.30 am to 5.00 pm

Ipswich
Level 3, 16 East Street, Ipswich QLD 4305
(07) 3473 0101
Monday to Friday, 8.30 am to 5.00 pm

Mackay
Suite 2, 52 Macalister Street, Mackay QLD 4740
(07) 4881 0300
Monday to Friday, 8.30 am to 5.00 pm

Rockhampton
Suite 7, 67 East Street, Rockhampton QLD 4700
(07) 4882 0200
Monday to Friday, 8.30 am to 5.00 pm

Toowoomba
123 Margaret Street, Toowoomba QLD 4350
(07) 7521 2212
Monday to Friday, 8.30 am to 5.00 pm

Townsville
Level 2, 280 Flinders Street, Townsville QLD 4810
(07) 4454 1779
Monday to Friday, 8.30 am to 5.00 pm

These details reflect Trilby Misso’s published contact information as at August 2026. citeturn688200view0

What Should You Bring to a Personal Injury Consultation?

You do not necessarily need to have every document before an initial discussion.

However, documents that may help a lawyer understand what has happened include:

Details of the incident

Write down important dates, locations, people or organisations involved and a general chronology of what occurred.

Medical information

Relevant medical documents may include medical certificates, hospital discharge material, specialist reports or other treatment records already available to you.

Insurance and other correspondence

Bring correspondence from insurers, WorkCover Queensland, an employer or another relevant organisation.

Photographs and records

If relevant, photographs, incident reports or other records may help establish the factual background.

Employment and financial records

Where work or income has been affected, information such as payslips or employment records may later be relevant.

What is required will depend on the particular legal process. A lawyer can identify whether further documents are needed after reviewing the circumstances.

How Much Does a Personal Injury Consultation Cost?

Trilby Misso’s initial consultation is free.

If Trilby Misso is prepared to act and you decide to proceed, the firm provides personal injury legal services on a no win no fee basis, subject to the terms of the applicable written costs agreement.

Queensland law regulates costs disclosure and costs agreements. The Legal Profession Act 2007 (Qld) requires certain information about legal costs and client rights to be disclosed where the statutory requirements apply. citeturn443607search7turn965376search1

For a more detailed explanation, see How Much Does a Personal Injury Lawyer Cost in Queensland? and our No Win No Fee information.

What Happens After the Free Consultation?

What happens next depends on what was discussed and whether the firm is able to act.

If you decide to proceed

Before legal work begins, the terms of the engagement and applicable costs information should be provided in writing.

You should read those documents carefully and ask about anything you do not understand before agreeing to proceed.

If you decide not to proceed

An initial consultation does not require you to retain Trilby Misso.

You may decide not to take further action or to obtain information from another lawyer.

What if you want a second opinion?

A person may seek another legal opinion.

If another law firm is already acting, there may be issues involving the existing costs agreement, work already performed and the transfer of documents if the person ultimately changes lawyers.

Frequently Asked Questions

Is the consultation really free?

Yes. some law firms initial consultation is free. If the firm is prepared to act and you decide to proceed, the terms of the ongoing legal engagement are dealt with separately in writing.

Do I have to sign anything at the consultation?

You do not have to retain a law firm simply because you attend an initial consultation. If you later decide to retain the firm, the relevant engagement and costs documents will be provided.

Can the consultation be done by phone?

Yes. Initial consultations may be arranged by phone. In-person arrangements are also available subject to location and appointment availability.

Can I have a consultation if the incident happened months or years ago?

You can make an enquiry, but time limits apply to many Queensland legal processes. The applicable deadline depends on the type of matter and the circumstances. Older matters may therefore require particular attention to dates.

What if I already have a lawyer?

You may seek a second opinion. If you are considering changing lawyers, you should also understand any implications arising from your existing costs agreement and work already completed.

Can a family member make an enquiry?

A family member can make an initial enquiry. Whether a lawyer can provide advice to that person or take instructions on somebody else’s behalf depends on matters including authority, capacity, confidentiality and the individual circumstances.

About the Author

Gillian McKnight, Senior Associate

Gillian McKnight is a Senior Associate at Trilby Misso Lawyers. Her work includes Queensland matters involving incidents on the road, in workplaces and in public places.

Gillian holds a Bachelor of Laws (Honours) and Bachelor of Business from Queensland University of Technology and a Graduate Diploma of Legal Practice.

Important Information

This page provides general information about Queensland law. It is not legal advice and does not take account of individual circumstances. Whether legal rights or a particular process applies depends on the facts and relevant law. Time limits can apply.

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